Shipping Policy for FootballAura.com
Effective Date: [07/07/2025]
At FootballAura.com, we are committed to delivering your order quickly and securely. Please read our shipping policy to understand how we handle shipping and delivery for your orders.
1. Shipping Locations
We currently offer shipping to [list countries or regions you ship to, e.g., United States, Canada, European Union, etc.]. If you are located outside of our shipping areas, please contact us at [info@footballaura.com] for further assistance.
2. Processing Time
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Order Processing: Orders are processed within 1-3 business days after they are placed. Business days are Monday through Friday, excluding weekends and holidays.
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Order Confirmation: After your order is placed, you will receive an order confirmation email. Once your order has shipped, you will receive a tracking number and a shipping confirmation email.
Note: Orders placed after 3 PM or during weekends/holidays will be processed the next business day.
3. Shipping Methods and Delivery Times
We offer various shipping options based on your location and preferences. The shipping options available during checkout may include:
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Standard Shipping: [e.g., 5-7 business days]
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Expedited Shipping: [e.g., 2-3 business days]
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Overnight Shipping: [e.g., 1 business day]
Estimated Delivery Times:
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Domestic Shipping (within [Country]): 5-7 business days
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International Shipping: 7-14 business days (depending on the destination)
Note: Delivery times may vary depending on your location, the shipping method selected, and external factors such as weather or customs delays.
4. Shipping Costs
Shipping costs are calculated based on your order size, weight, and destination. The exact shipping charges will be displayed at checkout before you complete your purchase.
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Free Shipping: We offer free standard shipping on orders over [insert minimum amount, e.g., $50] within [Country].
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International Shipping: For international orders, shipping costs will be calculated based on the destination country and package size/weight.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status through your FootballAura.com account.
Note: If your tracking number shows no updates after a few days, please be patient. Some carriers may take a bit longer to update tracking information.
6. Customs, Duties, and Taxes
For international orders, please be aware that your package may be subject to customs fees, import duties, taxes, or other charges upon arrival at your country’s customs office. These additional charges are the responsibility of the customer.
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Customs Delays: FootballAura is not responsible for any delays caused by customs procedures or other regulatory requirements.
If you have questions about customs fees or duties in your country, please contact your local customs office or postal service for more information.
7. Missing or Lost Packages
While we strive to ensure timely delivery, sometimes packages are delayed or lost in transit. If your package is lost or you have not received it within the expected delivery time frame, please contact us at [info@footballaura.com] and we will assist you in investigating the issue with the carrier.
Please allow up to 7 business days after the expected delivery date before contacting us about a lost package.
8. Shipping Restrictions
We do not ship to certain locations or P.O. Boxes. Please ensure that the shipping address you provide is accurate and includes any apartment numbers, building names, or floor information.
If we cannot fulfill your order due to shipping restrictions, we will notify you and offer a full refund.
9. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [info@footballaura.com] with your order number and photos of the damaged product. We will arrange for a return or replacement at no extra cost to you.
10. Changes to the Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about our shipping practices.
11. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
FootballAura
Email: [info@footballaura.com]
Phone: [Your phone number, if applicable]
Website: https://footballaura.com
